Terms of service

Terms of Service

Effective Date: January 5, 2026

1. OVERVIEW

This website is operated by Solace & I. Throughout the site, the terms “we”, “us” and “our” refer to Solace & I. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

Please read these Terms of Service carefully before accessing or using our website.

2. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

3. PRODUCTS AND CRAFTSMANSHIP

Material Integrity: We specialize in S925 Sterling Silver and 14K Champagne Gold plating. While we strive for consistency, our "Heavy Craft" and irregular liquid-metal designs may feature unique textures as part of their artistic nature.
Colors & Display: We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
Modifications: We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

4. SHIPPING & DELIVERY

Our shipping policy is incorporated into these Terms:

Standard Shipping: $5.00 / €5.00 / £5.00.
Expedited Shipping: $9.99 / €9.99 / £9.99.
Free Shipping: Applicable on orders over $299 / €299 / £299.
International Orders: Customers are responsible for any local import duties, customs, or taxes incurred.

5. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers/expiration dates, so that we can complete your transactions and contact you as needed.

6. INTELLECTUAL PROPERTY

All content included on this site, such as text, graphics, logos, images, and brand storytelling (including our "Solace & I" manifesto), is the property of Solace & I and protected by international copyright laws. You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission by us.

7. USER COMMENTS AND FEEDBACK

If you send certain specific submissions (for example contest entries) or creative ideas, suggestions, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, and distribute those comments. We are under no obligation to maintain any comments in confidence or pay compensation for any comments.

8. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

9. ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

10.Certified Authenticity

At Solace & I, we believe in transparency and enduring quality. Each piece is crafted with a solid S925 Sterling Silver core, ensuring it is skin-friendly and durable for daily wear.

Our jewelry undergoes rigorous testing by the NGTC (National Testing Center) to verify metal purity and craftsmanship standards.

Core Material: Solid S925 Sterling Silver
Finish: 14K Champagne Gold Plating / Polished Silver White
Certification: Individually serialized NGTC Quality Report

	illustrate
Conclusion	Silver S925 Pendant / Ring
Total Mass	7.751g / 5.671g
Shape	Pendant / Ring
Color	Gold (Plated) / Silver White
Remarks	Inlaid (已镶嵌)
Testing Standard	GB/T 11887, GB/T 18043

10. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of [Insert your business registration country/state, e.g., Hong Kong / United Kingdom / United States].